We are looking for dedicated and target-driven professionals for the role of Relationship Officer – Gold Loan. This role offers an excellent opportunity to build a career in the gold loan segment with strong exposure to customer handling, valuation, and portfolio management.
Responsibilities
- Customer Acquisition: Identify potential customers for gold loans by exploring catchment areas, visiting high-footfall zones (markets, commercial areas), and building networks, often involving field work.
- Loan Origination & Processing: Handle the end-to-end gold loan process from lead generation to disbursement.
- Appraisal & Documentation: Perform basic valuation and appraisal of gold ornaments (often requiring 6 months to 1 year of gold loan sales/operation experience) and complete all necessary KYC and loan documentation.
- Relationship Management: Maintain strong customer relationships to encourage repeat business and manage loan renewals.
- Target Achievement: Achieve monthly gold loan disbursement and customer acquisition targets.
Eligibility Criteria:
- Education: Any Graduate
- Experience: 1–3 years in Gold Loan / NBFC / BFSI Sales (Freshers with interest can be considered)
- Age Limit: Below 28 years
Key Skills Required:
- Basic knowledge of gold valuation and purity assessment (or willingness to learn)
- Strong sales and customer acquisition skills
- Good communication and interpersonal skills
- Ability to build trust and long-term customer relationships
- Awareness of loan processes and documentation
- Understanding of KYC and compliance procedures
- Target-oriented with a result-driven mindset
Work Locations:
Tamil Nadu:
Coimbatore, Trichy, Salem, Thanjavur, Nagapattinam, Chidambaram, Erode, Namakkal, Tiruppur
Compensation & Benefits:
- CTC: ₹3.2 LPA – ₹4.0 LPA + Incentives (can adjust as needed)
- PF & Medical Insurance
- Career growth opportunities
Selection Process:
- Preliminary Screening by HR
- Interaction with Hiring Manager
- Final Assessment with the Bank
How to Apply:
Interested candidates are invited to submit their application or connect for further information. Only shortlisted profiles will be contacted for subsequent stages of the selection process.
Qualification
Any Graduate
Required Skills
Gold Loan SalesCustomer Relationship ManagementMarketing AnalyticsPortfolio ManagementDocument ManagementTarget AchievementBusiness Development